You can use continuing care statuses in the Continuing Care List to indicate the last contact your office had with a patient regarding their upcoming continuing care visit or their overdue continuing care. You can also customize these statuses to support the way your office manages continuing care.
Watch this video to learn how to add or edit a new continuing care status. (Duration 0:48)
Additional Tips
- By default, Dentrix comes with the following continuing care statuses (with their abbreviations and meanings):
- AptSCh – Appointment Scheduled
- NotHom – Not at Home, Call Again
- CalBK – Call Back, Not Ready
- CallUs – Patient Will Call Us
- SndCrd – Do Not Call, Send a Card
- CCSet – Continuing Care Set
- Continuing care statuses can be changed, deleted, or added, but there is a limit of ten statuses.
- Because continuing care statuses are set up in Dentrix as definitions in the Office Manager, Dentrix assigns the definition number to a patient, not the customizable description. Modifying the text description of a definition will change that definition for all patients to whom the definition has been assigned. For example, if several patients are assigned “2: NotHom: Not at Home, Call Again,” and status 2 is changed to “Confirmed by Text,” those patients previously assigned “2:NotHom” will still have status 2, but the status will now show as “Confirmed by Text” in the Continuing Care List.
- While you have the option to delete a continuing care status, improperly deleting a status can leave your database in an unstable condition. Before deleting a status, try changing the existing definition to a new, more useful description. If it’s necessary to delete a status, first read Deleting Practice Definitions in Dentrix Help.
- To learn more about adding and editing a new continuing care status, read Customizing Continuing Care Statuses in Dentrix Help.
Check Your Knowledge
If you have access to Dentrix, check your knowledge with this exercise.
- Switch to the Dentrix demo database.
(Skip this step if you are using the Dentrix Learning Edition software.) - Add the following continuing care status to Dentrix:
- Status Abbreviation: EmlSnt
- Definition Text: Email Reminder Sent