Processing Batch Payments

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When mail arrives, it often includes payments from patients, which need to be entered into the Ledger. Using the Batch Payment Entry process, you can enter payments as a single batch from one dialog box. This saves you time from having to reopen the Ledger for every patient for whom you have to process a payment.

Watch the following video to learn how to process batch payments. (Duration 1:04)

Additional Tips

  • To correct a payment that was entered and posted incorrectly with the Batch Payment Entry process, delete the incorrect payment from the patient’s Ledger and re-enter the correct payment with the Batch Payment Entry process or the Enter Payment process.
  • The Batch Payment Entry process is for patient payments only. Do not use it to enter batch insurance payments, as Dentrix has a separate Batch Insurance Payment Entry process for batch insurance payments.
  • To learn more about processing batch payments, read Entering Batch Patient Payments in Dentrix Help.

Check Your Knowledge

If you have access to Dentrix, check your knowledge with this exercise.

  1. Switch to the Dentrix demo database.
    (Skip this step if you are using the Dentrix Learning Edition software.)
  2. Use the Batch Payment Entry process to make the following patient payments:
    • Brent Crosby, check #990, $27.50
    • Paul Aspen, VISA payment, $221.00
    • Mary Brown, VISA payment, $65.40
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